How to make more strategic design decisions?

User Experience Strategy
Current State and Future State
Journey Mapping

How to make more strategic design decisions?

Summaries and Questions

May 23rd Class One-minute Summaries

Presented Slides

Placeholder Slides

[googleslides]https://docs.google.com/presentation/d/e/2PACX-1vSPiOUzmRG4EB6ng8KQgOwZEbVuN2u1d5tGVTiAyzlVuO_o4Zjyli3oAf_U_CqXml_6GMUBR9nUyEYb/embed?start=false&loop=false&delayms=3000[/googleslides]

Supplemental Materials

Customer Journey Mapping

Assignments

Journey Map

Required Reading

[embedly]https://www.aytech.ca/blog/user-journey-map/[/embedly]